Stale Pre-tender

Energy Comapny Customer Relation Management System (CRM)

Details

Buyer: Gateshead Council
Value: GBP 60,000
Topic: System management software package
Published: 22 April 2025
Submission: 6 May 2025
Source: uk:find_a_tender

Tender description

Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additional 15,000 customers and ensure that key requirements for engagement with customers are achieved, GEC is looking to procure a scalable cloud-based Customer Relationship Management (CRM) system.

Timeline

Completed: Pre-tender published22 April 2025
Current notice

About the buyer

Gateshead Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48781000 · System management software package
72210000 · Programming services of packaged software products
72260000 · Software-related services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@gateshead-council.gov
Commercial Director	+44 •••• ••••••	••••••••@gateshead-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@gateshead-council.gov
Category Lead	+44 •••• ••••••	••••••••@gateshead-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@gateshead-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@gateshead-council.gov