National Contact Centre
Details
- Value
- £40,000,000
- Topic
- Command, control, communication and computer systems
- Published
- 11 April 2025
- Submission
- 19 May 2025
- Source
- uk:find_a_tender
Tender description
NHS Blood and Transplant is leading a procurement for a National Contact Centre. We are looking for a supplier to deliver a state-of-the-art, donor-centric multi-channel National Contact Centre (NCC) solution. This centre will handle both inbound and outbound interactions with potential and existing blood donors as well as the NHS Organ Donation Register (ODR). Managing NCC contacts is essential to the NHSBT communications approach. Delivering a prompt, professional, and effective contact handling service is crucial for building and sustaining relationships between NHSBT, its blood donors, and individuals enrolling on the NHS Organ Donor Register.
Timeline
- Completed: Tender published11 April 2025Current notice
- Completed: Submission date19 May 2025
About the buyer
NHS Blood and Transplant is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov |
7 similar open tenders
See more open tenders related to Command, control, communication and computer systems.
- Open tender
Space Technology Solutions
- Open tender
Housing Maintenance & Repair
- Open tender
Housing Maintenance & Repair
Related buyers
Buyers similar to NHS Blood and Transplant.
- 110£1.4bn
- 107£54.5m
- 93£47.3m
- 70£452.3m
- 42£2.8m
- 36£217.9m
- 14£16.3bn
- 13£35.1m
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.