City Advice Service

Tender description

The City of London Corporation (The City Corporation) is commissioning an Information and Advice Service (“The Service”). The Service Provider (also referred to as Lead Provider) will provide a free, impartial and non-judgmental Information and Advice service to service users. The City is seeking proposals for 2 potential models of service, one of which will be commissioned, dependent upon funding being available. Throughout this specification, the term service user encompasses all the potential users within whichever option is commissioned. The options are: OPTION 1 - CITY RESIDENTS AND HRA TENANTS ONLY (City residents and tenants living on City of London housing estates outside of the 'square mile’). OPTION 2 - CITY RESIDENTS, HRA TENANTS AND WORKERS (as Option 1 but including City workers) Should Option 1 be commissioned, or the service provider wishes to provide additional services, providers are encouraged to seek alternative funding mechanisms including through the City of London’s central grants programme and the Community infrastructure levy neighbourhood fund. The City of London Corporation is re-commissioning the Service. The aim is to make the most effective use of resources, with a focus on early intervention and prevention, and includes duties from legislation including the Care Act 2014, Children and Families Act 2014 and the Welfare Reform Act 2012. Please see more details in the tender documents.