Incident Management Services
Details
- Supplier(s)
- Stone Computers Ltd
- Value
- £321,354
- Topic
- Local area network services
- Published
- 27 February 2024
Tender description
SCTS require a contract which will provide the organisation with an incident management service which can support our full collaboration network. In the event of any outage, downtime, or fault on the network, the supplier will be expected to respond within set service level agreements (SLA’s). As part of the contract, SCTS requires proactive monitoring of the estate to ensure that potential problems are detected and addressed in a timely manner, or to respond efficiently when unforeseen issues arise. Monitoring, alerting and remediation services are to be delivered 24 hours a day, seven days a week.
Timeline
- Completed: Award date16 February 2024
- Completed: Award published27 February 2024Current notice
About the buyer
Scottish Courts and Tribunals Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@scottish-courts-and-tribunals-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@scottish-courts-and-tribunals-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@scottish-courts-and-tribunals-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@scottish-courts-and-tribunals-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@scottish-courts-and-tribunals-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@scottish-courts-and-tribunals-service.gov |
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