Restorative Justice Service

Tender description

The procurement of a specialist support service to provide restorative justice services for victims of crime. Lot 1: As per the Victims Code of Practice (2020), victims have the right to receive information about and be referred to local support services to help them cope and recover from their experiences. This includes specialist Restorative Justice (RJ) services. In its functions as Police and Crime Commissioner, MOPAC has a responsibility to commission these services for victims of crime in London and is seeking to deliver a new Pan-London model for its RJ provision from 1st October 2024. Since 2019, MOPAC has delivered on its responsibilities to provide access to RJ through the London Victim & Witness Service (LVWS), an integrated service model providing casework support and advocacy for adult victims of crime as well as access to RJ through its specialist partners. Whilst the LVWS model has proven itself to be a successful and resilient model, MOPAC is preparing for the end of the current contracts on 30th September 2024 and is now seeking to commission a standalone RJ service. To retain the benefits of effective partnership working, the RJ service will sit within a broader Ecosystem of support services for children and adults in London commissioned by MOPAC. As part of the first phase of the Ecosystem, MOPAC will be looking to commission the four services set out below: • Central referral mechanism and support service for adult victims (tender launched Oct 23) • Specialist service for victims of domestic abuse (tender launched Oct 23) • Specialist service for young victims (tender launching Feb 23) • Specialist restorative justice services A series of tenders for these services commenced from October 2023. The final service to be commissioned is the service for RJ, which is the purpose of this prior information notice. The specialist RJ provider will be expected to work alongside MOPAC and wider ecosystem partners, to deliver high quality RJ provision as well as support the development of the right strategic conditions to maximise the benefits of RJ in London. This contract will be for a period of 1 year and 9 months (3 months mobilisation and 1.5 years' service delivery) with the option to extend by 12 months. The indicative value of this service is £450,000 over the initial term. Over the initial service delivery, the provider will at a minimum be expected to deliver the following: • Meet obligations relating to ability to access RJ under the Victims Code of Practice • Be a Registered Service Provider, or actively working towards registration, with the Restorative Justice Council • Process and support referrals from individuals, the Police and the Ecosystem partners which works on behalf of the Ecosystem of services • Risk assess and safeguard victims and offenders engaging in the process • Offer a range of RJ solutions • Commit to supporting strategic need to grow partnerships, increase awareness of RJ, and drive up referrals • Commit to working with partners across the Ecosystem to develop innovative tools and digital capabilities to improve support for all victims of crime. Additional information: MOPAC has undertaken a series of early market engagement events to help shape the specification of this opportunity and how partners will be expected to operate. It is expected that this be an open procedure using a Contract Notice to advertise, as well as advertising on the MOPAC web page. Expressions of Interest and feedback are encouraged. A market warming event will take place on 16th February 2024, please email LVWSDesign@mopac.london.gov.uk. if you would like to be sent further information on this event. Tel No. +44 7563 375589 Amanda Fearing