Expired contract

Provision of an IT Service Management ITSM

Details

Buyer
Cabinet Office
Supplier(s)
Freshworks Inc.
Value
GBP 361,089
Duration
1 year
Topic
Software package and information systems
Published
9 December 2024
Source
uk:contracts_finder

Tender description

SaaS based IT Service Management product software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.

Timeline

  1. Award date30 November 2024
  2. Award published9 December 2024
    Current notice
  3. Contract expiry date30 November 2025

About the buyer

Cabinet Office is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

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