Advocacy Services for Health and Social Care

Tender description

NOE CPC is inviting Suppliers, to provide the NHS, including but not limited to NHS Trusts, Mental Health Trusts, Community Trusts and Integrated Care Systems a compliant and cost-effective Advocacy Services. Everyone has a legal right to advocacy and public authorities are responsible for arranging independent advocacy services to assist people making or intending to make complaints, effectively supporting individuals during assessments, care planning, safeguarding and reviews and collaborating with families, friends, carers, commissioners and providers. Patient advocacy services are designed to support individuals in navigating the complex healthcare system, ensuring they receive appropriate care and assistance. These services can be provided by individuals, organisations, or professionals trained in advocating for patients' needs and rights. These requirements are to be provided under six overarching Lots, listed below; Lot One - Independent advocates for patients using Social Care Services Lot Two - Independent Mental Capacity Advocates Lot Three - Independent Mental Health Advocates Lot Four - Advocacy for Adult Secure Services Lot Five - Advocacy for Children and Young People Lot Six - Advocacy for Health Inequalities (including, generic advocacy, women's health, black and minority ethnic groups, gypsies and travellers', unemployment, the homeless and people with terminal diagnosis)