Request for Information on a Contact / Ticket Tracking System for the Office of the Revenue Commissioners
Details
- Topic
- Software package and information systems
- Published
- 31 January 2024
- Source
- ie:e_tenders
Tender description
The purpose of this Request for Information (RFI) is to assist Revenue in clarifying its requirements and evaluating potential options for the provision of a Contact/Ticketing System. Revenue is issuing this RFI and invites responses from economic operators for the purpose of market research. As part of this market research exercise, Revenue would like economic operators to complete the questions contained in Appendix 1 of the attached RFI. The information elicited from providers will contribute to Revenue’s procurement strategy in relation to a Contact/Ticketing solution. The purpose of this Request for Information (RFI) is to assist Revenue in clarifying its requirements and evaluating potential options for the provision of a Contact/Ticketing System. Revenue is issuing this RFI and invites responses from economic operators for the purpose of market research. As part of this market research exercise, Revenue would like economic operators to complete the questions contained in Appendix 1 of the attached RFI. The information elicited from providers will contribute to Revenue’s procurement strategy in relation to a Contact/Ticketing solution.
Timeline
- Completed: Pre-tender published31 January 2024Current notice
About the buyer
Office of the Revenue Commissioners is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48517000 · IT software package
- 48900000 · Miscellaneous software package and computer systems
- 72000000 · IT services: consulting, software development, Internet and support
- 72250000 · System and support services
- 72253000 · Helpdesk and support services
- 72253100 · Helpdesk services
- 72500000 · Computer-related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov |
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