Take Home and Settle Service (THAS)

Tender description

Take Home And Settle (THAS) services is aiming to support the discharge of patients from University Hospital Lewisham and from Queen Elizabeth Hospital. The services operate within the boroughs of Lewisham & Greenwich The service provided should be support patients to be safely discharged from hospital by carrying out a number of pre-discharge checks, including, for example, checking the state of the patient's property; delivering equipment; checking key safes; and delivery of medication, in addition to its core function to support with discharge directly by taking the patient home and ensuring they are comfortably settled back in their home environment. Lot 1: The service assists in enabling safe discharge, and preventing readmission following discharge, by undertaking pre-discharge checks where appropriate, and by accompanying people home and staying with them for a short period to ensure that they settle safely back into their home environment, and ensuring they have information on how to access services and activities if they need further support. The service is currently provided by Age UK Bromley & Greenwich. They are contracted to provide THAS services to support the discharge of patients from University Hospital Lewisham and from Queen Elizabeth Hospital. The services operate within the boroughs of Lewisham & Greenwich The current provision includes services over and above those traditionally seen as Take Home and Settle, including for example, checking the state of the patient's property; delivering equipment; checking key safes; and delivery of medication, in addition to its core function to support with discharge directly by taking the patient home and ensuring they are comfortably settled back in their home environment. The new contract will reflect this range of service scope. The service provides monthly and quarterly reports detailing its activity. The proposal is to combine the Lewisham & Greenwich services into a single contract to be procured through a single procurement process. Prospective Bidders are requested to review the contents of the guidance document carefully, register their organisation, and express their interest in the RfQ via the e-tendering portal Atamis system (Health Family). RfQ documentation can be accessed following initial registration and expression of interest via the e-tendering portal: If you have not yet registered on Atamis, please do this as soon as possible. You can register here: https://health-family.force.com/s/Welcome For advice or support in registering please contact the Atamis helpdesk: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk Additional information: Prospective Bidders are requested to review the contents of the guidance document carefully, register their organisation, and express their interest in the RfQ via the e-tendering portal Atamis system (Health Family). RfQ documentation can be accessed following initial registration and expression of interest via the e-tendering portal: If you have not yet registered on Atamis, please do this as soon as possible. You can register here: https://health-family.force.com/s/Welcome For advice or support in registering please contact the Atamis helpdesk: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk