IT Service Management System
Details
- Buyer
- Welsh Government
- Value
- £284,000
- Topic
- Software-related services
- Published
- 25 October 2024
- Submission
- 27 November 2024
- Source
- uk:find_a_tender
Tender description
The client is looking to procure a service management software solution that delivers functions enabling the management of core IT processes (Incident Management, Request Fulfilment, Problem Management, Change Enablement, Knowledge Management and Asset and Configuration Management). The contract will be for an initial 5 year period, with the option to extend for a further 2 years. Lot 1: The client is looking to procure a service management software solution that delivers functions enabling the management of core IT processes (Incident Management, Request Fulfilment, Problem Management, Change Enablement, Knowledge Management and Asset and Configuration Management). The contract will be for an initial 5 year period, with the option to extend for a further 2 years.
Timeline
- Completed: Tender published25 October 2024Current notice
- Completed: Submission date27 November 2024
About the buyer
Welsh Government is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@welsh-government.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@welsh-government.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@welsh-government.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@welsh-government.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@welsh-government.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@welsh-government.gov |
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