Customer Satisfaction Survey of the Business Wales Service
Details
- Buyer
- Welsh Government
- Topic
- Research and development services and related consultancy services
- Published
- 16 October 2024
- Submission
- 13 November 2024
- Source
- uk:sell2wales
Tender description
Business Wales is the Welsh Government’s bilingual business support service and is the key delivery mechanism for supporting Micro Businesses and SMEs in Wales. This contract is for the delivery a customer satisfaction survey to be carried out with those business Wales Clients who have accessed the service in the previous 6 months. Each survey will consist of 300 interviews and be undertaken at 6 monthly intervals.The contract will run for an initial 12 month period with the option to extend, on an annual basis, for two further 12 month periods and, if required, a final 4 month extension period.It is anticipated that the contract will begin in December 2024 and come to an end in March 2028.
Timeline
- Completed: Tender published16 October 2024Current notice
- Completed: Submission date13 November 2024
About the buyer
Welsh Government is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73000000 · Research and development services and related consultancy services
- 73110000 · Research services
- 73200000 · Research and development consultancy services
- 73210000 · Research consultancy services
- 79310000 · Market research services
- 79311400 · Economic research services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@welsh-government.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@welsh-government.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@welsh-government.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@welsh-government.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@welsh-government.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@welsh-government.gov |
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