Awarded contract

GB-Kings Lynn: Customer Engagement Platform

Details

Value
GBP 101,500
Duration
3 years
Topic
Customer Relation Management software package
Published
2 October 2024

Tender description

Freebridge Community Housing invites qualified and experienced Engagement Platform service providers to submit proposals for providing a Tenant Engagement Platform. The platform design should consider customer needs, and the provider should have experience in seamless platform migrations. Our objectives for the engagement are focused on fostering a connected community, enhancing tenant experiences, and strengthening relationships among our tenants, local communities, and Freebridge, the landlord. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Timeline

  1. Completed: Award published2 October 2024
    Current notice
  2. Completed: Award date7 October 2024
  3. Next: Contract expiry date6 October 2027in 13 months

About the buyer

Freebridge Community Housing is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48445000 · Customer Relation Management software package
  • 72212445 · Customer Relation Management software development services
  • 79342310 · Customer survey services
  • 79342320 · Customer-care services
  • 79342321 · Customer-loyalty programme

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Decision makers

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Contact nameJob titlePhone numberWork email
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Commercial Director+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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