Unknown tender

New Telephony Solution

Details

Topic
Software package and information systems
Published
22 January 2024

Tender description

Wrexham County Borough Council have a hosted contact centre (Nice CXone), a back office On-Premise Avaya solution and an integration with PCI Pal with all contracts scheduled to end March 2025. As part of the exploratory work ahead of a new contract, we are looking to engage with suppliers in this marketplace. Please see the attached PDF for full information.

Timeline

  1. Completed: Tender published22 January 2024
    Current notice

About the buyer

Wrexham County Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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