Healthwatch Service

Tender description

Lincolnshire County Council is working on the re-commissioning of the Healthwatch Service. This service is statutory as Local authorities with adult social care responsibilities are required, under “the Act” (Health and Social Care Act 2012), to commission a local Healthwatch service covering the local authority area. The Act also makes provision for contractual arrangements between local authorities and their local Healthwatch organisation, however, it allows flexibility for councils to choose the commissioning route that offers the best value for money in their communities. The aim of the Service is to give people in Lincolnshire a greater say in how the health and care system works. The Provider is expected to be responsible for providing this service, liaising closely with the Council. The service will be available to the whole population of Lincolnshire. Lot 1: Lincolnshire County Councils (LCC) is in the process of re-commissioning and procuring a contract to deliver a Healthwatch service from October 2024. To that end we are seeking to understand the market’s preferred approach to a number of important issues to inform the decision making process. Engagement will be undertaken initially by gathering the views of the market through a pre-procurement market engagement questionnaire. Information on the existing services including a summary scope and budget information along with the Council's indicative project timescales are all detailed on the Pre-market Engagement Questionnaire. The questionnaire is available on ProContract at https://procontract.due-north.com, the deadline for the return of the questionnaire is 16:00 on Friday 2nd February 2024.