UHB IT Service Management Solution - Pre-Market Engagement

Tender description

University Hospitals Birmingham (UHB) is one of the largest NHS trusts in the UK, providing acute and specialist services to a population of over 2.2 million people. UHB operates across four main sites: Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital, and Solihull Hospital, as well as several remote sites.<br/>UHB currently employs over 25,000 members of staff and we are committed to investing in their development and their health and wellbeing. Lot 1: UHB IT Services manage a large infrastructure of computing and networking resources which underpin business critical applications across the hospital sites.<br/>University Hospitals Birmingham NHS Foundation Trust (UHB) is seeking a replacement ITIL-compliant ITSM system to enhance service delivery, streamline processes, and improve overall efficiency. <br/>UHB requires a robust solution that aligns with industry best practices and supports the Trust’s commitment to patient care.