Development, Implementation, Support and Maintenance for Childview, Case Management Database Software System

Tender description

At Barton Moss Secure Children’s Centre, we are currently using word documents and excel spreadsheets to record child case file information, and to track and measure data which is a manual, timely, confusing and complex process where information is disjointed. As a multi-agency service, we have different departments inputting information and data separately. This system would allow a single point of recording for all disciplines to ensure that information is joined up and shared across the Centre to help inform assessments and plans to meet the risks and needs of the children we work with. Childview has the functionality to connect to YJAF, the Youth Custody Service national database which we are required to update as part of national standards but also, we can transfer historic information relating to the child from YJAF to Childview and from YOT to YOT, where that YOT uses Childview. Childview is currently used by Salford YOT. Childview also has the functionality to pull off data to inform our performance targets and outcomes. Presently, ensuring our YCS quarterly returns and OFSTED Annex data is done manually. This functionality will enable data to be collated automatically and frequently, so that gaps in data and quality can be addressed and improved more swiftly. Childview is able to provide an audit trail with regards to accessing information, can regulate and monitor management oversight and can restrict case files. This helps maintain confidentiality. Childview is a cloud hosted solution and will help reduce council server space currently required and prevent duplication of files and documents. The contract has been direct awarded utilising the RM6259 CCS Framework for Vertical Application Solutions. The contract value will be split over three years.