Service Manager SaaA BI Reporting Service & Concurrent Analyst Cloud Subscription, Datacenter Server Maintenance, ESM Learning Subscription

Tender description

To provide workstation and server patch maintenance for CAVUHB for 12 month period from 23rd March 2024 to 22nd March 2025. Lot 1: To provide workstation and server patch maintenance for CAVUHB for 12 month period from 23rd March 2024 to 22nd March 2025. The CAVUB server estate is essential to the operation of the Health Board, as it provides services and applications for critical clinical and patient services throughout our hospitals and sites. As part of the CAVUHB IT Security approach and several independent and “All Wales” audit recommendations, workstation and server patch maintenance is mandatory. At present CAVUHB only have a full lifecycle solution for workstation patching. CAVUHB have already purchased Ivanti Service Manager which provides Helpdesk, Change and Asset Management functionality. A list of requirements was agreed and several different solutions were reviewed and appraised against them. The Ivanti Patch Management solution was deemed the best option which met the majority of our requirements and was the most cost effective.