Monitoring+Maintenance of a Remote Temperature + Environmental Monitoring System

Tender description

The Animal and Plant Health Agency (APHA) require service, maintenance and calibration of the existing (Checkit Europe Ltd) remote temperature and environmental monitoring system. Lot 1: APHA require service, maintenance and calibration of a remote temperature and environmental monitoring system. The Services include: <br/><br/>- Standard and premium levels of monitoring and support: 24/7 (365 days a year), sensor alerts (by text or email, plus alert calling option if required) and helpdesk / support service. <br/><br/>- Calibration: Provision of on-site UKAS (ISO 17025) calibration service with certificates of calibration provided. <br/><br/>- Cloud Platform: Access to secure online software and data storage. <br/><br/>- Hardware: Any replacements needed to maintain performance. Remote diagnosis of any issues (with self-swap or engineer visit if needed). <br/><br/>- Maintenance: Ongoing system maintenance and software upgrades (+ annual preventative maintenance health check). <br/><br/>This contract covers the period 01/07/2024 to 31/03/2027 (with an extension of up to 24-months, to 31/03/2029). The value shown on this notice is approximate for the total period (including extension).<br/><br/>A voluntary ex ante transparency (VEAT) notice (reference 2024/S 000-008725) was published on 18/03/2024 for this requirement.