Request For Information (RFI) for technology solutions for Document Management Services (document validation, scanning, categorisation and data extraction).

Tender description

Market engagement (RFI) to gain an understanding of the technology available in the document management market (document validation, scanning, categorisation and data extraction). This RFI is in support of the requirement published in the following PIN: https://www.find-tender.service.gov.uk/Notice/016322-2024 Lot 1: The Contracting Authority - His Majesty’s Passport Office (HMPO) - is reviewing technology capabilities for future document validation, scanning, categorisation and data extraction services, and to support this, HMPO is seeking input from the market to ensure that the service is delivered optimally. This RFI focusses specifically on technology that is available to improve or optimise HMPOs ability to scan and validate identification documents, and then to categorise and extract data. Overview of the Service: HMPO requires its customers who apply for a new passport, a replacement passport, or a passport renewal, to send in supporting documentation (hard copies) as part of their application. During the Document Management service, there is a requirement to: - Validate the authenticity of documents contained within each application; - Scan documents to a standard that allows for easy reading of data on documents; - Categorise documents into streams as defined by HMPO; - Extract certain data from images of documents. This RFI focusses specifically on the technology that is available to enable to above tasks.