Awarded contract

Unified Comms and Contact Centre - Telephony

Details

Buyer: WHG
Supplier(s): Social Telecoms CIC
Value: GBP 357,882
Duration: 3 years
Topic: Software package and information systems
Published: 10 January 2024
Source: uk:contracts_finder

Tender description

This is an awarded opportunity. Unified Comms and Contact Centre - Telephony. An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.

Timeline

Completed: Award date12 December 2023
Completed: Award published10 January 2024
Current notice
Next: Contract expiry date11 December 2026in 4 months

About the buyer

WHG is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems
51300000 · Installation services of communications equipment

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@whg.gov
Commercial Director	+44 •••• ••••••	••••••••@whg.gov
Procurement Manager	+44 •••• ••••••	••••••••@whg.gov
Category Lead	+44 •••• ••••••	••••••••@whg.gov
Senior Buyer	+44 •••• ••••••	••••••••@whg.gov
Contracts Manager	+44 •••• ••••••	••••••••@whg.gov

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Unified Comms and Contact Centre - Telephony

Details

Tender description

Timeline

About the buyer

Relevant CPV codes

AI insights

Decision makers

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