Awarded contract

Provision of a Front Office Counter Service

Details

Buyer: Driver and Vehicle Licensing Agency
Supplier(s): The Post Office Limited
Value: GBP 39,900,000
Topic: Customer services
Published: 11 January 2024
Source: uk:find_a_tender

Tender description

The Front Office Counter Service (FOCS) provides face-to-face services for both Driver and Vehicle transactions on behalf of DVLA. The service is for those customers who are unable or are unwilling to use the online service. Lot 1: The Front Office Counter Service (FOCS) provides face-to-face services for both Driver and Vehicle transactions on behalf of DVLA. The service is for those customers who are unable or are unwilling to use the online service.

Timeline

Completed: Award date15 December 2023
Completed: Award published11 January 2024
Current notice

About the buyer

Driver and Vehicle Licensing Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79342300 · Customer services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Commercial Director	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Procurement Manager	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Category Lead	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Senior Buyer	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Contracts Manager	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov