Travel Management Services

Tender description

The University of Derby (UoD) is currently developing its procurement requirements and is potentially seeking to appoint a one stop shop provider for all forms of staff travel mainly air, rail and hotel bookings for domestic and overseas travel. Providers are invited to attend a market engagement event to help shape and inform a new service model and service specification. The service will support an integrated online travel booking tool including call centre support in addition to offline service for complex, group bookings and 24/7 assistance. The service will require account management, management information, and experience of HE sector travel or similar. The event will cover an overview of our requirements, as follows: • Types of travel bookings • Frequent locations • Market innovations • Booking tools interfaces / apps • Out of hours assistance • Best practice for management information The aim of the market engagement event is to provide an overview of the services required, explore market experience and appetite, gain market knowledge, and explain the potential procurement process. The information we gather from this exercise will help us to identify a potential provider that can meet the University's visions and support our objectives. The market engagement event will be held virtually using Teams on 22 May 2024. Information about time and joining the session will be made available to registered suppliers after the closing date to register. To participate in this market engagement exercise please complete the MS form online form at https://forms.office.com/e/4BZiD2HB6e by 12pm on 17th May 2024. A maximum of 2 attendees from each organisation can attend. Lot 1: The University of Derby (UoD) is currently developing its procurement requirements and is potentially seeking to appoint a one stop shop provider for all forms of staff travel mainly air, rail and hotel bookings for domestic and overseas travel. Providers are invited to attend a market engagement event to help shape and inform a new service model and service specification. The service will support an integrated online travel booking tool including call centre support in addition to offline service for complex, group bookings and 24/7 assistance.