Awarded contract

Support for Maritime Training (SMarT) IT Managed Service

Details

Value
GBP 704,547
Duration
3 years
Topic
Systems support services
Published
26 April 2024

Tender description

The MCA had a requirement for a contract to provide an IT managed service to the newly developed SMarT application to ensure that the services are secure and functional and maintained. A 2-year contract has been let for the provision of an IT Managed Service including support and maintenance, Incident Management, Problem Management, Change Management and Service Requests for the SMarT portal. Two 12-month optional extensions have been included in the contract. Provision for continual improvement packages to be costed and agreed on a case-by-case basis. An allowance of £200k has been allowed within the contract, in addition to the 2-year fixed price. This opportunity was open to all suppliers under Lot 3d of the Crown Commercial Service's Technology Services 3 framework (RM6100).

Timeline

  1. Completed: Award date1 April 2024
  2. Completed: Award published26 April 2024
    Current notice
  3. Next: Contract expiry date31 March 2027in 7 months

About the buyer

Maritime and Coastguard Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72253200 · Systems support services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

4 similar open tenders

See more open tenders related to Support for Maritime Training (SMarT) IT Managed Service.

Explore all open tenders

Related buyers

Buyers similar to Maritime and Coastguard Agency.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.