Single Independent Appeals Service (SIAS) - Pre-Tender Market Engagement

Tender description

This Pre-Tender Market Engagement (PTME) seeks information in preparation for the potential procurement of a Supplier or Suppliers to provide a Single Integrated Parking Appeals Service (SIAS) for the Private Parking Sector. The purpose of this PTME is to help the Authority understand: - What delivery timescales are realistic for Potential Suppliers; - The pricing model for existing products and services which are similar to SIAS e.g. subscription and / or per appeal price; - The pricing implications of customising existing products and services to meet specific SIAS user needs, the Technical Code of Practice, and the Government Digital Standards (where relevant); - What products exist within the market which could be used, with minimal customisation, to provide a SIAS platform (both online and offline) which complies with Government Digital Standards and the Technical Code of Practice; - What level of support Potential Suppliers may need from the Authority to comply with the Government Digital Standards and Technical Code of Practice; - The pricing model for existing products and services and the cost implications of any customisations; - What existing adjudication service models exist within the market that would meet the SIAS objective i.e. a trustworthy, fair and objective appeals service; - What level of customisation would be required for the adjudication process to meet the needs of SIAS users; and - The commercial models that are available for the delivery of adjudication services. Please find the PTME Document attached for further detail. If you have any issues accessing the document, please contact commercialtenders@levellingup.gov.uk