Self-Assessment Portal– Information and Advice and Equipment recommendations for Older People and Disabled People

Tender description

What we want – Service Overview: The Council is looking to purchase a licence for an online self-assessment portal that integrates with the Reading Borough Council website for the purposes of providing information and advice as well as equipment recommendations. Any product recommendations will need to be impartial to ensure best value for money for Reading residents. As we would like to have this service running quickly this is not an offer to develop this service. Lot 1: Self-Assessment Portal– Information and Advice and Equipment recommendations for Older People and Disabled People:What we want – Service Overview: The Council is looking to purchase a licence for an online self-assessment portal that integrates with the Reading Borough Council website for the purposes of providing information and advice as well as equipment recommendations. Any product recommendations will need to be impartial to ensure best value for money for Reading residents. As we would like to have this service running quickly this is not an offer to develop this service.Overarching Outcomes that we want to achieve.• Provide information to support with promoting the well-being of residents. Ensuring that queries beyond the scope of online support recommend the user contact RBC or NHS services directly as appropriate.• Informing people of available equipment they can purchase to support them with their daily lives with relevant recommendations depending on information provided during the self-assessment. • Easing pressure on the Council’s Advice & Wellbeing Hub to allow ASC Occupational Therapists to focus on core services such as residents who need specialist social care intervention. Contract Duration and Value: The Council are looking to purchase a licence for a duration of 5 years (initial 3-year contract with the option of extending by up to a further 2 years (1+1)). The value and duration of this are to be confirmed.THIS IS NOT A CALL FOR COMPETITION - This information is intended to inform Reading Borough Council of competitors within the marketplace to better inform us on how to proceed. We would like interested organisations to express their interest by providing the below information.• An outline of an existing service model you have for a service similar to the one described.• Links to any websites where you deliver a similar service.• Terms of a licensing agreement including costs for of a licence.Any expression of interest will be without commitment to themselves or the Council. The Council will not be liable for any costs that interested parties may incur by engaging in this exercise.No expression of interest or accompanying information provided in response will be used in any evaluation of any subsequent response to a procurement exercise, nor will it result in the formation of a contract with or commitment by the Council.The deadline for this PIN is 23:59 Sunday 28th April 2024. We look forward to hearing from you.Full name of organisation: Reading Borough CouncilContact Details Name: Taylor LehecJob Title: Commissioning OfficerAddress: Civic Offices, Bridge Street, Reading, RG1 2LUEmail Address: Taylor.lehec@reading.gov.uk Web Address (if any): https://www.reading.gov.uk/