DBTH PIN - Outpatient Flow System

Tender description

At the moment we have the Intouch patient check in system located in the outpatient areas around DBTH. This system collects mandatory patient demographic details. The system allows the patients to check in digitally using either their details, or scanning a barcode. It also features a room manager system for clinical staff. DBTH are looking to collect demographics up to and beyond the current specification • Collect all demographic details of patients, up to and beyond current specification • Ability to record and alert Veteran and OSV Status, and patient communication needs. • Have a HL7 connection to the hospital PAS to automatically change details. • Have a robust and reliable reporting and auditing system. • A performance manager to audit service performance. • A wayfinder program to assist with finding clinic locations, and checking in remotely that patients can use on their mobile devices. • An I receptionist to improve operational efficiencies. • Display screens to show clinic wait times, and visual patient calling. • A room manager feature for clinical staff. • Additional touch screens in other key entrance points within the trust. • Trust ability to make alterations to layout of check in procedure.