Awarded contract

Housing 21 - Call Monitoring

Details

Buyer
Milton Keynes Council
Supplier(s)
Appello Careline Limited
Value
GBP 14,000,000
Topic
Call centre
Published
1 January 2024
Source
uk:find_a_tender

Tender description

Housing 21 awarded a contractor to provide a Call Monitoring service via a Restricted Tender process. In addition Housing 21 may also want to include an out of hours responsive repairs handling service to be included. This contract is for a period of 5 years with an option 2 years + 2 years + 1 year. Lot 1: A restricted tender process was carried out and went live in November 2024.

Timeline

  1. Award published1 January 2024
    Current notice
  2. Award date31 October 2025

About the buyer

Milton Keynes Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

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Decision makers

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