Falls pick-up service

Tender description

Sandwell and West Birmingham Hospitals NHS Trust are seeking a provider to offer a falls pick-up service as part of an urgent community response service for falls. The aim of the service is to prevent inappropriate conveyance to A&E and to reduce inappropriate calls to the ambulance service. This notice is NOT a call for competition but providers are asked to register their interest by email to the address above if they would be able to provide the service. Lot 1: NHS England's Going Further for Winter (GFFW) letter, issued on 18 October 2022, asked that all systems put in place a community-based falls response service for people who have fallen at home, including in care homes. Implementing a community-based falls service aims to free up emergency ambulance capacity to respond to higher acuity incidents. An assurance framework for monitoring delivery is being finalised and details will be published in due course. The provider would be working as part of the Sandwell Falls pathway and provide an urgent community response to those patients who have fallen at home, 7 days per week, 8 a.m. to 10 p.m. The clinical component will be delivered by the Trust Urgent Community Response Service who will triage the falls and allocate to the pick-up service as required. Any providers who would be able to provide this service in Sandwell are requested to register their interest by email to the address above by 5pm on Monday 27th February 2023.