Employee Assistance Programme

Tender description

A brief, but non-exhaustive list of the key requirements are as follows:Provide a 24/7, 365 counselling service delivered by a range of methods, including face to face, telephone and e-counselling (incl CBT).Above service to be open to immediate family members.Provide employee well-being advice and material.Provide account management and management information.Further details are held within II.2) Description. Lot 1: The West Yorkshire Fire and Rescue Service is seeking to engage with the market by obtaining expressions of interest regarding the upcoming tender requirement for our Employee Assistance Programme. We would like to understand the markets interest and its capacity to bid and deliver the contract.A brief, but non-exhaustive list of the key requirements are as follows:Provide a 24/7, 365 counselling service delivered by a range of methods, including face to face, telephone and e-counselling (incl CBT).Above service to be open to immediate family members.Provide employee well-being advice and material.Provide account management and management information.The tender is to be issued approx. May 2023, with a contract start date of 1st October 2023. The contract will be in place for an initial 3 years with the potential to extend to a total of 5 years (1 + 1).We envisage the budget for the full 5-year duration of this contract is to be between approx. £45,000 - £75,000.We would welcome suppliers to email their expression of interest to wayne.robinson@westyorksfire.gov.uk and if possible, please provide the following information:Your main contact name, email, and telephone number so that we can contact you with details of our next steps.Which framework/s you are associated to, if any.If you have the interest and capacity to bid within the above tender time frame and the capacity to deliver the contract over the full period.Any additional feedback comments based on the information shown here.Please reply to the above email address by Monday 13th March 2023.This request for information (RFI) is not a call for competition and as such further details will be provided within the tender documents, when the tender is published.We recommend that you register with the West Yorkshire Fire and Rescue services E-Procurement system ‘In-tend’ within good time. Please register through the In-Tend portal link found here - https://in-tendhost.co.uk/wyfrs/aspx/Home