Award of Launch of Services, Early Years & Play Awards Event - SPOC, Chat Bot, Awards Event
Details
- Supplier(s)
- J R Events Promotions Ltd
- Topic
- Technical testing, analysis and consultancy services
- Published
- 14 February 2023
- Source
- uk:sell2wales
Tender description
Swansea Council is awarding a contract to undertake a review of the Single Point of Contact (SPOC) service and plan to deliver a relaunch of the service, integrate a Chat Bot and help to organise and manage an Early Years and Plan a Workforce awards event. Suppliers delivering on the Single Point of Contact launch and Chat Bot will be required to liaise with each other to develop a Chat Bot that is relevant to SPOC service users, agree ‘go live’ that is timed with the SPOC launch. Suppliers will be required to maintain communication with both SPOC teams and the Family Information Service (FIS). This could be via meetings, email exchange etc. We would also anticipate that the supplier for all 3 lots would manage communications between themselves and others who they in list to deliver. Suppliers may submit a bid for each individual lot or for multiple lots.
Timeline
- Completed: Award date3 October 2022
- Completed: Award published14 February 2023Current notice
About the buyer
City and County of Swansea is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 71600000 · Technical testing, analysis and consultancy services
- 71621000 · Technical analysis or consultancy services
- 72220000 · Systems and technical consultancy services
- 72221000 · Business analysis consultancy services
- 72227000 · Software integration consultancy services
- 72246000 · Systems consultancy services
- 72266000 · Software consultancy services
- 73210000 · Research consultancy services
- 79413000 · Marketing management consultancy services
- 79952000 · Event services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov |
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