RM1043.8-1-Cabinet Office - GCG Digital - Managed service

Tender description

Work done so far Both services are live and used across government. No specific further development is required at this time but we just need to maintain the existing services. Which phase the project is in Live Existing team For both services, there is a product manager from the GCG Digital team in place who will be your main point of contact. You may also sometimes speak to members of the Analysis & Insight team who use the data from CaSIE, or the team who manage the content of the Grants Centre of Excellence portal, however this will be on an ad hoc basis. Address where the work will be done No specific address Working arrangements The supplier will be free to work completely remotely on this project and no in person meetings will be required. If it is agreed between the supplier and the customer that an in-person meeting would be useful then the supplier will have to cover the cost of any staff attending entirely themselves. The supplier will be expected to attend weekly remote check in meetings to discuss ongoing issues. Provide more information about your security requirements: Baseline Personnel Security Standard (BPSS) Latest start date 2023-03-20 Enter the expected contract length: 1 year Extension period: 6 months Are you prepared to show your budget details?: Yes Indicative maximum: 120000 Confirm if you require a contracted out service or supply of resource Contracted out service: the off-payroll rules do not apply Summary of work GCG Digital manages a number of platforms and services in use by colleagues across commercial and digital teams within government. This contract is to provide managed service support for a number of those named services and potentially others in the future. The CaSIE dashboard has been live for c. 5 years, and provides various dashboards and reports on central government and wider public sector procurement, using a combination of publicly available data, in-house systems and data reported to the Cabinet Office. These dashboards are used by the Cabinet Office to monitor government commercial arrangements, identify potential savings, and support departments with their procurement activity. It is also used by commercial teams across the public sector to better understand the wider context in which they are operating. The Grants Centre of Excellence is a Wordpress website for grant practitioners housing collection of guidance, support, templates, documents, toolkits and training. It provides latest news and info from GGMF business areas. Please note that the system is incorrectly presenting the timetable for this procurement. The stage 2 dates are not correct, the intention is to have concluded the process and have a contract in place by the end of March, for work to commence early April. Where the supplied staff will work No specific location (for example they can work remotely) Why the work is being done These tools serve the needs of the Government Commercial and Grants Functions. Both services are in maintenance mode and require a supplier on hand to maintain data pipelines, fix bugs and ensure the service(s) remain online and available to users. The business problem you need to solve Commercial teams from all departments have access to data on government commercial activity across government. Grants practitioners have access to guidance, support, templates, documents, toolkits and training. GCG digital has technical support on hand to maintain essential services. First user type: Commercial Lead First user type: Grant practitioner First user type: Technical lead First user type: GDS Digital Team Member Enter more details about this user type: As a government Commercial Lead I need to be able to view key commercial information for government on the Contracts and Spend Insight Engine (CaSIE) in an intuitive and insight-driven display to inform my commercial decision making. Enter more details about this user type: I need access to up to date policies, guidance and support in order to carry out my job effectively. Enter more details about this user type: I need to ensure that the data I provide from my own internal systems is correct, cleansed and up to date to ensure that CaSIE provides the correct view. Enter more details about this user type: I need to ensure that my stakeholders maintain access to these services consistently and that bugs are fixed quickly and accurately.