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Awarded contract

Customer Portal and Customer Relationship Management System

Details

Buyer
Renfrewshire Council
Supplier(s)
Granicus-Firmstep Ltd
Value
£532,120
Topic
Customer Relation Management software development services
Published
14 December 2023
Source
uk:public_contracts_scotland

Tender description

This is a Contract Award Notice for the Customer Portal and Customer Relationship Management System. This procurement is a Call off from Crown Commercial Service GCloud 13 Framework Agreement (RM1557.13). The Customer Portal and Customer Relationship Management System allows customers to access a range of services via My Account single, integrated solution online self-service Customer Portal and Customer Relationship Management (CP/CRM) system. This is a Contract Award Notice for the Customer Portal and Customer Relationship Management System. This is a Call-off from the Crown Commercial Services (CCS) GCloud 13 Framework Agreement (RM1557.13). The Customer Portal and Customer Relationship Management System allows customers to access a range of services via My Account single, integrated solution online self-service Customer Portal and Customer Relationship Management (CP/CRM) system.

Timeline

  1. Award date8 November 2023
  2. Award published14 December 2023
    Current notice

About the buyer

Renfrewshire Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72212445 · Customer Relation Management software development services
  • 79342300 · Customer services

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Decision makers

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