London Victims and Witness Service - Universal and Specialist Service for Victims and Survivors of Domestic Abuse

Tender description

MOPAC is going out to market to identify a provider/s to deliver the London Victim and Witness Service: Universal and Specialist Service for Victims and Survivors of Domestic Abuse. Lot 1: Since 2019, MOPAC has commissioned the London Victim and Witness Service (LVWS) that provides support for victims and witnesses of crime. The current LVWS contract comes to an end on 30th September 2024. The Police and Crime Plan 2022-25 strengthens the commitment made to improve support for victims with a focus on: Improving the service and support that victims receive from the MPS, support services and the CJS, including in online interaction; Victims receiving a better criminal justice response and outcome; Reducing the number of repeat victims of domestic abuse, sexual violence and stalking. MOPAC wants to work with providers to develop an Ecosystem of support services across London. The Ecosystem will champion trusted relationships and collaboration across services, whilst providing the necessary balance of specialist and by and for provision alongside robust and resilient pan-London services to effectively support victims from London's diverse communities. The services will be expected to deliver an agreed set of outcomes and share knowledge, skills and capabilities to support its continuous development and efficiency. MOPAC and partners within the Ecosystem will work closely with the Metropolitan Police Service on the development of a Victim Care Hub, to improve victims' experience of the Criminal Justice System (CJS). To form this Ecosystem, MOPAC will be looking to commission the following four services through a series of separate tenders: 1/ Central referral mechanism and support service for adult victims 2/ Specialist service for victims of domestic abuse 3/ Specialist service for young victims 4/ Specialist restorative justice services This notice is concerned with providing a specialist service for victims of domestic abuse. The contract is intended to provide advocacy, practical and emotional support to victims and survivors of domestic abuse in London to help them cope and recover from their experiences. It will work in close collaboration with the wider ecosystem, maintaining a core relationship with the central referral mechanism that will be provided by the London Victim and Witness Adults Service.