Debt Recovery Services (DRS)
Details
- Topic
- Collection agency services
- Published
- 7 November 2023
- Submission
- 15 December 2023
- Source
- uk:find_a_tender
Tender description
The procurement of a debt recovery service and in-house tracing for former tenant debt customers who are no longer a resident with us to improve our overall collections performance across the Group.Our objectives from this procurement exercise are:• A DCA that can fulfil all the requirements.• Clear SLA and performance metrics in place for FTA collection (Monthly reporting cycle)• The ability to trace in-house before referring to the DCAs (this could be through a DCA portal)London and Quadrant Housing Trust is conducting this procurement on behalf of itself and allof its group entities Lot 1: Debt collection services
Timeline
- Completed: Tender published7 November 2023Current notice
- Completed: Submission date15 December 2023
About the buyer
London & Quadrant Housing Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79940000 · Collection agency services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov |
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