UK_2022_Professional Services Business Process Outsourcing - AWARD
Details
- Buyer
- British Council
- Supplier(s)
- TATA Consultancy Services Ltd
- Value
- GBP 78,310,000
- Duration
- 7 years
- Topic
- Financial and insurance services
- Published
- 26 October 2023
- Source
- uk:contracts_finder
Tender description
The impact of the Covid-19 pandemic has been felt by businesses across the globe. British Council is not immune to this impact and needs to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation. A key lever being explored for this transformation is to partner with a third-party company with expertise in these areas to deliver some aspects of professional services. Currently, four key global professional services functions (including their corresponding operations delivered from the shared service centre in India) have been identified for this. These include the Human Resources (HR), Finance, Procurement and Digital and Technology (IT) services
Timeline
- Completed: Award date31 May 2023
- Completed: Award published26 October 2023Current notice
- Next: Contract expiry date30 May 2030in 4 years
About the buyer
British Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 66000000 · Financial and insurance services
- 72000000 · IT services: consulting, software development, Internet and support
- 79000000 · Business services: law, marketing, consulting, recruitment, printing and security
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@british-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@british-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@british-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@british-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@british-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@british-council.gov |
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