Awarded contract

UK_2022_Professional Services Business Process Outsourcing - AWARD

Details

Value
£78,310,000
Duration
7 years
Topic
Financial and insurance services
Published
26 October 2023

Tender description

The impact of the Covid-19 pandemic has been felt by businesses across the globe. British Council is not immune to this impact and needs to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation. A key lever being explored for this transformation is to partner with a third-party company with expertise in these areas to deliver some aspects of professional services. Currently, four key global professional services functions (including their corresponding operations delivered from the shared service centre in India) have been identified for this. These include the Human Resources (HR), Finance, Procurement and Digital and Technology (IT) services

Timeline

  1. Completed: Award date31 May 2023
  2. Completed: Award published26 October 2023
    Current notice
  3. Next: Contract expiry date30 May 2030in 4 years

About the buyer

British Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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