Over the Counter Payment Services

Tender description

Energia Group wish to appoint a contractor to provide a range of Over the Counter Payment Services for the processing of customer payments relating to the supply of energy in Northern Ireland (NI). Details of which will be further described in the PIM/PQQ. Lot 1: Energia Group is seeking to appoint a supplier to provide the services.The supplier will need to demonstrate that it is capable of providing the full range of Over-the-Counter Payment Services At a high level the services will include: • Collection of payments from customers via Payment Points. • Reclaims • Customer Receipting • Settlement • Reporting • Marketing and Promotion • IT Software Systems and Hardware infrastructure • Network Operations • Payment Point Network