Awarded contract

Cambridgeshire County Council Contact Centre Replacement Telephony System

Details

Supplier(s)
Amillan Limited
Value
GBP 344,527
Duration
5 years
Topic
Radio, television, communication, telecommunication and related equipment
Published
10 October 2023

Tender description

The current telephony system used by The Council is no longer suitable to provide modern Contact Centre functionality so a replacement system is being sought which will provide the functionality that our Contact Centre now require. This is a further competition using CCS Framework 3808 Network Services 2 Lot 13: Contact Centre Services.

Timeline

  1. Completed: Award date15 September 2023
  2. Completed: Award published10 October 2023
    Current notice
  3. Next: Contract expiry date14 August 2028in 2 years

About the buyer

Cambridgeshire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32000000 · Radio, television, communication, telecommunication and related equipment
  • 32429000 · Telephone network equipment
  • 32500000 · Telecommunications equipment and supplies
  • 48000000 · Software package and information systems
  • 51000000 · Installation services (except software)

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Decision makers

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