Stale Pre-tender

Contact Centre As A Service

Details

Buyer: Teignbridge District Council
Topic: Telecommunications-infrastructure maintenance services
Published: 3 October 2023
Source: uk:contracts_finder

Tender description

As part of this ongoing programme of IT system compatibility, Strata are currently working with the specified organisations to review their current Contact Centre needs and requirements and wish to connect with Suppliers and their systems currently available to the Public Sector. Strata are undertaking this Soft Market Test (SMT) to understand system availability, functionality, and digital direction, along with potential associated costs and timescales if change is required. This paper outlines the current usage and potential future requirements of a replacement Contact Centre as a Service solution at the specified organisations. A detailed specification will be developed if the authorities decide to proceed with going to the market and will be released as part of a fully compliant procurement process.

Timeline

Completed: Pre-tender published3 October 2023
Current notice

About the buyer

Teignbridge District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

50332000 · Telecommunications-infrastructure maintenance services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@teignbridge-district-council.gov
Commercial Director	+44 •••• ••••••	••••••••@teignbridge-district-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@teignbridge-district-council.gov
Category Lead	+44 •••• ••••••	••••••••@teignbridge-district-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@teignbridge-district-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@teignbridge-district-council.gov