Closed tender

Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and Contact Centre Solutions)

Details

Buyer: Isle of Wight Council
Topic: Radio, television, communication, telecommunication and related equipment
Published: 23 January 2023
Submission: 24 February 2023
Source: uk:procontracts

Tender description

<p>The Isle of Wight Council (the Authority) is seeking information and feedback from the market, to gain a deeper understanding of the latest developments and innovations in the provision of Customer Contact Technology (to include telephony and contact centre solutions). This is not an Invitation to Tender (ITT) exercise. The Authority is intending to initiate a procurement process for the provision of Customer Contact Technology in the future, but this pre-procurement Market Engagement Questionnaire is a call for information only.</p> Keywords: Customer Contact Technology, Telephony, Contact Centre Solutions, Market Engagement

Timeline

Completed: Tender published23 January 2023
Current notice
Completed: Submission date24 February 2023

About the buyer

Isle of Wight Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

32000000 · Radio, television, communication, telecommunication and related equipment
48000000 · Software package and information systems
64200000 · Telecommunications services
72222300 · Information technology services
79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@isle-of-wight-council.gov
Commercial Director	+44 •••• ••••••	••••••••@isle-of-wight-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@isle-of-wight-council.gov
Category Lead	+44 •••• ••••••	••••••••@isle-of-wight-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@isle-of-wight-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@isle-of-wight-council.gov

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