Keyworker Service

Tender description

Warwickshire County Council (WCC) currently commissions the Keyworker service for children and young people on behalf of Coventry City Council and the Integrated Care Board. The partners are seeking to re tender the Keyworker service for Coventry and Warwickshire residents aged 0-25 on the Dynamic Support Register (DSR). The DSR is a register of people (adults and children) who are autistic, have a learning disability, or both who have been identified as at imminent risk of admission to a mental health hospital. The Keyworker service supports young people rated Red (at imminent risk of admission) or Amber (imminent risk of the person being admitted to hospital in the next few weeks) on the DSR. The service also supports current in-patients within the 0-25 year age range who are autistic, have a learning disability, or both with the hospital discharge process. Lot 1: The current outcomes of the commissioned provision are: • Increasing access to services and information for autistic people, people with a Learning Disability, or both, who are at risk of avoidable hospital admission • Support co-ordination of services and acting as a liaison for the young person and their family. • Improving service user and carer experience through a co-production approach and supporting them to navigate health and social care services. • Prevent crisis thus reducing demand on specialist services • Reduce avoidable inpatient care or other restrictive approaches and settings • Ensure reasonable adjustments are made by services to support neurodiverse service users • Advocate for the customer and ensure their voice is not lost To achieve these outcomes the commissioned provision will need to offer the following elements: • Navigation • Advocacy • Support accessing services • Reducing avoidable inpatient care or other restrictive approaches and settings • Will ensure reasonable adjustments are made by services to support neurodiverse service users. The service operates a soft closure process to enable easy repeat access to the service if future support is required. Additional information: The contract term will be for 2 years however the Council reserves the right to extend the contract by further periods not exceeding 24 months (24 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant