Awarded contract

ITSM Service Desk Solution 2023

Details

Buyer
Crown Office and Procurator Fiscal Service
Supplier(s)
Freshworks Inc.
Value
GBP 150,120
Topic
Software package and information systems
Published
28 September 2023
Source
uk:public_contracts_scotland

Tender description

This is an award notice for a call-off from the Crown Commercial Services G-Cloud 13 Framework. It is to renew the cloud-based, self service IT Service Management Service Desk Solution. This is a contract award notice for a call-off from the Crown Commercial Services G-Cloud 13 Framework for the renewal of the COPFS cloud-based IT Service Management Desk Solution with Chatbot and self service portal.

Timeline

  1. Award date27 September 2023
  2. Award published28 September 2023
    Current notice

About the buyer

Crown Office and Procurator Fiscal Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72222300 · Information technology services

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Decision makers

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