Digital and Legacy Application Services (DALAS)

Tender description

Crown Commercial Service (CCS), working with HM Revenue and Customs (HMRC), has procured a new Framework Agreement for IT Digital and Legacy Application Services (DALAS). The DALAS framework will provide a strategic gateway to support the delivery of future application services and move HMRC toward an application services support model that is less dependent upon legacy technologies. The framework will provide a commercial vehicle to replace existing contractual arrangements that are due to expire between September 2023 and January 2025, and will provide the basis for letting a large proportion of HMRC future application services requirements. The framework will also be available to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. Phase 1 has been delivered which includes Lots 2a, 2b, 3 and 5. Further information is provided at section VI.3 Additional Information. Lot 2a: Digital, Integration and Programme Development Services(Large Scale) Key Services: • User-centred design • Integration of software lifecycle from apps dev through release and IT Ops • Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. • Dev-Ops engineering and platform development • Rapid forms creation and deployment • Application hyper and enduring care in Dev/Sec/Ops contexts • Multi-supplier strat-hacks and hackathons • Minimum costed supplier workshare commitment to encourage investment and innovation. Lot 2b: Digital, Integration and Programme Development Services Key Services: • User-centred design • Integration of software lifecycle from apps dev through release and IT Ops • Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. • Dev-Ops engineering and platform development • Rapid forms creation and deployment • Application hyper and enduring care in Dev/Sec/Ops contexts • Multi-supplier strat-hacks and hackathons • Minimum costed supplier workshare commitment to encourage investment and innovation. Lot 3: Digital, Application and Integration Run Services Key Services: • Managing, augmenting and supporting: o new or existing custom applications or BDApps o new or existing enterprise applications o packaged software applications • New or existing middleware, including APIs, API platforms and ESBs • ESCROW services where required • Network-delivered applications • Data, database and middleware management and integration practices, techniques and tooling for achieving consistent access and smart use-case-based recovery to structured and unstructured data across federated technology stacks • Maintenance of infrastructure as code, PaaS and SaaS run and integration via technology or service stacks • Infrastructure as Code Lot 5: Capability Pipeline Services Key Services: • Dev-Ops academy • Scala academy • Pega academy • MS Dynamics and Power Platform academy • SAP academy • Service Now academy • Kong academy • TOGAF architecture academy • NICE academy • Rapid upskilling of existing staff