Customer Center Services for CSG
Details
- Buyer
- Home Office
- Supplier(s)
- FOUNDEVER GB LIMITED
- Value
- GBP 233,266.92
- Duration
- 9 months
- Topic
- Telephone-answering services
- Published
- 12 September 2023
- Source
- uk:contracts_finder
Tender description
The Home Office seeks to procure the services of a sole Supplier for the provision of contact centre services handling voice calls, emails and complaints handling amongst others but not limited to the following services: MPs allocation of correspondences, Escalations points, and any technical-related support questions.
Timeline
- Completed: Award date1 September 2023
- Completed: Award published12 September 2023Current notice
- Completed: Contract expiry date17 May 2024
About the buyer
Home Office is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79510000 · Telephone-answering services
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@home-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@home-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@home-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@home-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@home-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@home-office.gov |
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