LAN/WAN, Cybersecurity and Information Security Managed Service Divided into 2 Lots

Tender description

The objective of this Request for Tender (RFT) was to appoint one suitably qualified service provider for each Lot: Lot 1 LAN/WAN infrastructure support and ICT Security Services; and Lot 2 Information Governance, Cybersecurity and Risk Management Services. The estimated value of the contract under each Lot is: Lot 1: €750,000 and Lot 2: €2,250,000 Totalling €3,000,000 over the term of the contracts. The term of the contracts will be five years maximum. The contract is offered on an initial two year basis with the option for three additional 12-month extensions subject to SEAI requirements and continued satisfactory performance. For more information, please refer to the RFT published on www.etenders.gov.ie Lot 1: LAN/WAN infrastructure support and ICT Security Services Lot 1 LAN/WAN infrastructure Support and ICT Security Services include: 1. Technical support on a range of systems and services as described in Annexes 3 and 4 1. 2. Monitoring and Reporting. 3. Change control and documentation management. 4. Disaster Recovery (DR) and failover management. 5. Firewall upgrade and maintenance as described in Annexes 3 and 42. 6. Provision of Helpdesk Support. Lot 2: Information Governance, Cybersecurity and Risk Management Services Lot 2 Information Governance, Cybersecurity and Risk Management services include: 1. Ad-hoc security advice, incident response, consultancy and implementation services. 2. Annual staff security training. 3. Risk assessment review and management report. 4. Vulnerability and penetration testing. 5. Annual information security management systems (ISMS) assurance audit. 6. Review and Provision of Cyber Security Strategy and implementation 7. Provision of Helpdesk Support.