NHS SY ICB - Doncaster place - Community Therapy and Support Service - 2023

Tender description

Recent commissioned engagement exercise undertaken by Doncaster Healthwatch has confirmed that much more work is required in Doncaster to support people and their carers both prior to a potential dementia diagnosis supporting them through their journey and post diagnostically to ensure they receive the right information, advice, guidance, signposting, care and support. Without this consistent, equitable and co-ordinated support this leads to people with dementia and their carers informing us they do not understand what is available or how to access services which often leads to escalation of need and crisis resulting in urgent care being the default response position. People with dementia and their carers/families also tell us they need one point of contact for information, advice, guidance, signposting, care and support to help them live as well and as independent for as long as possible and ensuring they feel supported in navigating the system throughout their whole dementia journey. Lot 1: Recent commissioned engagement exercise undertaken by Doncaster Healthwatch has confirmed that much more work is required in Doncaster to support people and their carers both prior to a potential dementia diagnosis supporting them through their journey and post diagnostically to ensure they receive the right information, advice, guidance, signposting, care and support. Without this consistent, equitable and co-ordinated support this leads to people with dementia and their carers informing us they do not understand what is available or how to access services which often leads to escalation of need and crisis resulting in urgent care being the default response position. People with dementia and their carers/families also tell us they need one point of contact for information, advice, guidance, signposting, care and support to help them live as well and as independent for as long as possible and ensuring they feel supported in navigating the system throughout their whole dementia journey.