Digital Cloud Solution to Monitor External Quality Assessment Management System for UK NEQAS for Histocompatibility & Immunogenetics

Tender description

UK NEQAS for Histocompatibility and Immunogenetics (UK NEQAS for H&I) is an External Quality Assessment (EQA) provider based at the Welsh Blood Service. EQA schemes help to ensure accurate test results are being reported for patients. UK NEQAS for H&I distributes blood samples to clinical pathology laboratories (e.g. in the NHS), who test the samples and submit results back for assessment to identify any incorrect results. UK NEQAS for H&I have over 300 participants across the NHS in the UK and private sector Health organisations globally. The required solution needs to allow participants to register for scheme participation and submit test results via an online entry system. This will include the ability for each participant to access a controlled area where they can view their past and new reports. The solution is also required to calculate the charges from within the solution for auto release of the invoice to the participant. The successful bidder would also be required to provide the necessary implementation, training and ongoing support as necessary to ensure successful delivery. On-going maintenance and support of the solution will also be required as relevant to a clinical administrative solution. A replacement External Quality Assessments Management System is required by WBS for use by the UK NEQAS for Histocompatibility and Immunogenetics Service based within WBS. NHS Wales has a ‘cloud first’ policy. As such, the preference would be a public cloud-hosted service. Lot 1: The system must support the migration of existing data from the legacy system. There is currently a draft User Requirements Specification (URS) which details the system requirements, which include but are not limited to: -Registration of new participants in one or multiple EQA scheme(s) -Annual confirmation of registration of existing participants, through viewing current registration information and editing if required -Registration through a 3rd party ‘agent’ -Management of lab contact details -Management of lab finance details -Calculation of scheme fees based on scheme and delivery selections at registration -Test results and method information entry for EQA scheme(s) -Save, submit and view submitted results -View reports and certificates produced by UK NEQAS for H&I Crucial to the system is the need for confidentiality. An individual lab must only ever be able to see their own contact details and performance reports. A specific EQA management system for the UK NEQAS for H&I office is also required to manage information entered by participants. It will also perform some analysis of results for assessment and produce individual laboratory reports. This aspect of the system will include but is not limited to: -Management of participants, including contact details, schemes registered for, finance information etc -Participant correspondence management -Add/remove/edit fields for participant data entry -Authorising new registration requests and changes by participants -Username and password management for user access to the secure online area -Management of schemes and sample distributions -Participant result management -Basic result analysis (schemes are quantitative e.g. positive/negative) -Result assessment (i.e. comparison of entered results to an entered ‘correct’ result) -Produce individual laboratory reports and certificates -Management of laboratories with ‘unacceptable performance’ (i.e. incorrect results). Any supplier noticing this advert after the expression of interest date, will still be able to access this information and tender, subject to the procurement route to market being identified. All documents shared with interested parties may still be shared.