Technology Enabled Lives Framework - 23-27

Tender description

The scope of this Framework Agreement is for the provision of digital products and services in relation to Technology Enabled Living for digital solutions. Due to the expiry date of this framework being before the planned analogue system retirement in 2025, analogue equipment is only covered in the ongoing repair and maintenance of already installed equipment. The products and services shall fall into 4 separate Framework 'Lots'to reflect the structure of the industry, although supply partners are invited to apply for one or more Lot(s)/sublots if applicable: Lot 1: Product Catalogue; Lot 2: Installation; Lot 3: Repairs and Maintenance - Sub lot 3.1 Repairs and Maintenance - Digital - Sub lot 3.1 Repairs and Maintenance - Analogue - Sub lot 3.3 Repairs and Maintenance - Call Centre Monitoring Equipment Lot 4:Call Monitoring and Mobile Response. - Sub lot 4.1 Call Monitoring, - Sub lot 4.2 Mobile Response, - Sub lot 4.3 Call Monitoring and Mobile Response,