Awarded contract

Future Lets Webex Contact Centre Licenses

Details

Supplier(s)
ITGL Limited
Value
GBP 261,012.8
Topic
Software package and information systems
Published
15 August 2023

Tender description

To upgrade 65 agents to the Webex Contact Center Lot 1: Coventry University have 65 agents on UCCX, hosted on-premise. In preparation for clearing 2023, all 65 agents will be required to move to Webex Contact Center. An instance of Webex Contact Center is already established and this will be the instance that hosts the migrated 65 agents. The 65 agents will be upgraded to the Webex Contact Center, replacing the current contract on-premise.

Timeline

  1. Completed: Award date14 August 2023
  2. Completed: Award published15 August 2023
    Current notice

About the buyer

Coventry University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

32 similar open tenders

See more open tenders related to Future Lets Webex Contact Centre Licenses.

Explore all open tenders

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.