Future Lets Webex Contact Centre Licenses
Details
- Buyer
- Coventry University
- Supplier(s)
- ITGL Limited
- Value
- GBP 261,012.8
- Topic
- Software package and information systems
- Published
- 15 August 2023
- Source
- uk:find_a_tender
Tender description
To upgrade 65 agents to the Webex Contact Center Lot 1: Coventry University have 65 agents on UCCX, hosted on-premise. In preparation for clearing 2023, all 65 agents will be required to move to Webex Contact Center. An instance of Webex Contact Center is already established and this will be the instance that hosts the migrated 65 agents. The 65 agents will be upgraded to the Webex Contact Center, replacing the current contract on-premise.
Timeline
- Completed: Award date14 August 2023
- Completed: Award published15 August 2023Current notice
About the buyer
Coventry University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@coventry-university.gov |
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