Government Support Services - Face to Face Identity Verification

Tender description

In-branch face to face document verification services to allow customers who cannot get verified via other online channels to successfully verify themselves using an offline face-to-face channel in Post Office branches. Additional information: The Contract is for an initial period of 36 months with options to extend for up to a further 24 months. The forecast spend is the maximum forecast based on utilisation of all optional extensions and based on extrapolation beyond year 3 as Post Office does not have precise forecasts for that period. This forecast might therefore overstate the likely spend.