Awarded contract

project_7478 - The Fosterline Service 2023

Details

Buyer
Department for Education
Supplier(s)
The Fostering Network
Value
GBP 704,026
Topic
Helpdesk and support services
Published
12 July 2023
Source
uk:find_a_tender

Tender description

PCR Compliant extension to the Fosterline Service awarded 2023 Lot 1: The Fosterline Service is a free, independent national advice service that offers support for both current and prospective foster carers. It has been in place since 2006, funded by the Department of Education. During that time, the Department also increased the scope of Fosterline from responding to ad hoc enquiries to offering individualised ongoing services for current or prospective foster carers requiring help with ongoing issues or detailed tax and benefits advice. The services aim to support foster families to stay together during times of crisis, reducing placement breakdown, and avoiding costs associated with this. The current service is widely used, with over 108,000 contacts (through the helpline service, 1-2-1s, web-chats, emails, website visits etc )in the year 2021-22.

Timeline

  1. Award date11 July 2023
  2. Award published12 July 2023
    Current notice

About the buyer

Department for Education is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72253000 · Helpdesk and support services
  • 79512000 · Call centre

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